Legal

Privacy Policy

Your privacy is important to us. This policy explains how LeadSync collects, uses, and protects your personal information.

Last updated: December 12, 2024

Overview

At LeadSync, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company information and job title
  • Project requirements and business needs
  • Payment and billing information
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To communicate with you about your projects and our services
  • To process payments and manage billing
  • To improve our website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@leadsync.com

legal@leadsync.com

Phone

0827186308

Address

555 Warble Street

Waterfall, Gauteng

South Africa

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM

Saturday - Sunday: Closed

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification (if you have provided your email address)
  • Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Questions About Our Privacy Policy?

We're here to help clarify any concerns you may have about how we handle your personal information.