Legal

Privacy Policy

Your privacy is important to us. This policy explains how LeadSync collects, uses, and protects your personal information.

Last updated: May 4, 2026
South African law applies

Overview

At LeadSync, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company information and job title
  • Project requirements and business needs
  • Payment and billing information
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To communicate with you about your projects and our services
  • To process payments and manage billing
  • To improve our website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

With trusted third-party service providers who assist us in operating our business

Legal Requirements

When required by law or to protect our legal rights

Business Transfers

In connection with a merger, acquisition, or sale of assets

Consent

With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure data storage and backup procedures

No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

AccessRequest access to your personal information
CorrectionRequest correction of inaccurate or incomplete information
DeletionRequest deletion of your personal information
PortabilityRequest a copy of your information in a portable format
Opt-outUnsubscribe from marketing communications
RestrictionRequest restriction of processing in certain circumstances

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences and settings
  • Analyse website traffic and usage patterns
  • Provide personalised content
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email

accounts@leadsync.co.za

dev@leadsync.co.za

Phone

0827186308

Address

555 Warble Street

Waterfall, Gauteng

South Africa

Hours

Mon – Fri: 9:00 AM – 5:00 PM

Sat – Sun: Closed

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification if you have provided your email address
  • Displaying a prominent notice on our website

Need Clarification?

Questions about how your information is handled?

We are here to help clarify any concerns you may have about how we handle your personal information.