Terms of Service

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use strong passwords and enable two-factor authentication when available
• Accept responsibility for all activities under your account

Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or harmful content
• Engage in fraudulent or deceptive practices
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems

Payment Obligations

• All fees are due and payable according to the agreed payment schedule
• Payments must be made in the currency specified in your service agreement
• Late payments may incur additional fees as specified in your contract
• All prices are exclusive of applicable taxes unless otherwise stated

Refund Policy

Refunds are handled on a case-by-case basis according to the specific terms outlined in your service agreement. Generally, refunds may be available for:

• Services not delivered as agreed
• Cancellations made within the specified cancellation period
• Technical issues that prevent service delivery

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of LeadSync and its licensors. The Service is protected by copyright, trademark, and other laws.

Client Content and Data

• You retain ownership of all content and data you provide to us
• You grant us a license to use your content solely for providing our services
• We will not use your confidential information for any purpose other than service delivery
• Custom solutions developed for you remain your property upon full payment

Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. We may experience downtime for maintenance, updates, or unforeseen technical issues.

Termination by You

You may terminate your agreement with us at any time by providing written notice according to the terms specified in your service agreement. You remain responsible for all charges incurred up to the termination date.

Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, if you:

• Breach these Terms of Service
• Fail to make required payments
• Engage in prohibited activities
• Provide false or misleading information

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will provide you with access to your data for a reasonable period to facilitate data export, subject to our data retention policies.